Read an interview with OJ Rodriguez who explores the history of Century 21's branding, its evolution over the years, and how a brand refresh is more than just a good idea.
Read an interview with Sandy Tams as she recalls working for Century 21 at the turn of the century and how the brand modernized itself to keep up with the times. Read More.
My client was faced with the task of dealing with the shell of a home that her sister lost to a devastating fire. I took on the role of being the point of contact for the state fire inspector and the town agencies.
I was honored that my neighbors chose me as their realtor to find their new home. When I noticed that there was packing that needed to be done the day before closing, I started to get worried.
After a traumatic accident that left my client's son partially paralyzed from the waist down, my job went from agent to accessibility expert. I helped my client sell her son's old home and find him a new one that would help him keep his independence without sacrificing accessibility and comfort.
The process of finding a new home can be a painstaking yet rewarding one. That’s why I made a video of our time together and their entire journey, so they can cherish this new chapter of their life together.
To get to the root of my clients’ septic tank problem, I had to clear and dig my way there to find a solution. I cleared out brush and trees to search for a faulty septic system.
Working with a partner can make intense jobs a lot easier, especially when in crisis mode. My husband and I were able to help a client whose pipe burst while they were on the way to a doctor's appointment followed by a funeral.
Timing is everything when it comes to selling a house, which is why I spent a day on the road to meet the lender face to face. If going the distance means closing for my clients, I'm always ready to go that extra mile.
I was able to help heal my client's relationship with home buying and also bring her mom's dead car back to life. With my proactive nature of having houses lined up that I thought suited their needs, the process went smoothly, even when an unexpected emergency took us off track.
It's one thing to show my clients homes, but it's another to get into creepy, forgotten spaces and show them everything. I come prepared with flashlights and sanitizer in tow so my clients don't encounter any surprises down the line.
When the attorney's office said they needed some original documents notarized the day before closing, my clients panicked. They lived two hours away from the attorney's office, and it was too late to overnight them.
“I tackled what should have been six months of work with a misfire of a septic tank in four days. From calling offices all over the city like the Director of Public Works and City Sewer, we got what was ‘an impossible job’ done! How’s that for a relentless spirit?”
“A newly widowed client was left a home that was basically a stockpile of knickknacks and non-running cars. With my caring touch and quick thinking, we began to dig for the things that truly mattered. I uncovered a photo album of timeless memories that the family can cherish forever.
“I knew from the first phone call that this new client was going to be a challenge, as forewarned by his daughter. He was a widower who needed help getting his home in order.
Read an interview with John Buetler who has been the top sales person in his town for 34 years. He reflects on his time with CENTURY 21, and how the company gave him the extra edge to succeed.
Read an interview with Judith Lacosse who reminisces about her 42-year career with CENTURY 21, impact in the '90s, and the ever-growing momentum that's pushed the business to where it is today.
It's one thing to show my clients homes, but it's another to get into creepy, forgotten spaces and show them everything. I come prepared with flashlights and sanitizer in tow so my clients don't encounter any surprises down the line.
When the attorney's office said they needed some original documents notarized the day before closing, my clients panicked. They lived two hours away from the attorney's office, and it was too late to overnight them.
“I tackled what should have been six months of work with a misfire of a septic tank in four days. From calling offices all over the city like the Director of Public Works and City Sewer, we got what was ‘an impossible job’ done! How’s that for a relentless spirit?”
“A newly widowed client was left a home that was basically a stockpile of knickknacks and non-running cars. With my caring touch and quick thinking, we began to dig for the things that truly mattered. I uncovered a photo album of timeless memories that the family can cherish forever.
“I knew from the first phone call that this new client was going to be a challenge, as forewarned by his daughter. He was a widower who needed help getting his home in order.
“Something told me to check in on my client’s house the day before closing. Nothing could prepare me for what I was going to walk into, especially when I spotted terrariums filled with bearded dragons and crickets among a completely unpacked home.
“When my 90-year-old client learned that her home was broken into, the first person she thought to call was me. I called the police and stuck around with her close family and friends as the home was surveyed and her kicked-in door was repaired.
“When an elderly seller needed help, I came to the rescue with cleaning solution and lawnmower in tow. My helping hand didn’t waver after my client passed away, because his daughter hired me to sell the house I helped maintain.”
“Back then, there were so many offices, but people knew CENTURY 21.” Bruno Baldini of CENTURY 21 Baldini Realty shares his account of how, during the ‘80s, CENTURY 21 made its mark in real estate.
Following in the footsteps of his father, Rocco Morella III of CENTURY 21 Hallmark learned the ropes from the best of the best, in the humble beginnings of CENTURY 21 Real Estate.
When my client's husband fell off a roof and had to get surgery, my selling process was forced to take a 180. After she took a red-eye flight alone to meet me, we got to work.
My clients were stressed out of their minds, so I took the burden of the search off their shoulders. I knew them so well that I could visit homes and just tell that it wasn’t the right choice.
“I worked with a client internationally to put his home under contract when our city was hit by a hurricane. I viewed his property and recorded it for him so he could go over it with his insurance. Then, another hurricane struck four weeks later, doing even more damage to the home.
"Going above and beyond is nothing new for me — like shoveling snow so an elderly buyer can clear out the previous owner's belongings for a fresh start"
I had the pleasure of working with a nice family making a big move from New York to Washington. They were unable to look at homes in person, so I did video-call tours of homes and neighborhoods. After finding the perfect home, there was updating and remodel work they wanted to have done.
“It’s always overwhelming for my clients who speak English as a second language. I speak to them in Aku, Wolof and Mandinka, two of which are my native languages in Gambia. It’s even motivated me to offer free home-buying classes.
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